Last updated: 29th August 2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect and use your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you use our website and contact forms, we may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Any other information you choose to include in your message
We do not collect sensitive personal data unless you voluntarily provide it.
2. How We Use Your Information
We process your personal data for the following purposes:
- To respond to your enquiry (Lawful basis: Legitimate Interests)
- To provide services or information you request (Lawful basis: Contract)
- To maintain website security and functionality (Lawful basis: Legitimate Interests)
We will not use your personal data for marketing unless you have explicitly opted in.
3. Data Retention
We only keep your personal data for as long as necessary to fulfil the purpose it was collected for, or as required by law.
4. Sharing of Data
We do not sell or rent your personal data. We may share information only with:
- Service providers who help us operate our website (under strict data protection agreements)
- Authorities, if required to comply with legal obligations
5. International Transfers
We do not routinely transfer your personal data outside the UK. If this becomes necessary, we will ensure appropriate safeguards are in place.
6. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at the details below.
7. Cookies & Tracking
Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
8. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert business address]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.